Support & Help Desk

Help from people who understand child care

When something comes up mid-day, you need an answer from someone who knows what a director's day looks like.

Ways to get help

Support that knows child care

Help Desk

Send a request from inside Orbit and track it until it's solved.

Step-by-step guides

Short how-to guides for every module, written in plain language.

Training for your team

Role-based training for owners, directors, front desk and teachers.

Onboarding contact

A named contact through setup and your first billing cycle.

In-app help

Ask questions inside Orbit and get pointed to the right answer.

Email us anytime

Reach us at celias@childcareorbit.com.

Questions

Support questions

What are your support hours?

We'll share support hours and response times during your demo.

Do you charge for support?

Help Desk support is part of every plan.

Is there a phone number?

For now, email us and we'll call you back.

See Child Care Orbit with your center in mind

A short walkthrough, built around how you already run your day. Talk to us for pricing.